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ENERGY KING Support Information


While many older ENERGY KING wood stoves, wood furnaces, and wood boilers are no longer manufactured, we make every effort to carry replacement parts for all ENERGY KING heating appliances, old and new.

Below are downloadable .pdf files listing the parts available for the current line of ENERGY KING heating appliances, many of which are compatible with older ENERGY KING models, as well as Northwoods Heaters and Frank's Furnaces. If you don't see the part you need, please feel free to contact us.


ENERGY KING Wood Furnaces / Coal Furnaces & Wood Boilers / Coal Boilers Parts List

ENERGY KING Silhouette models 2800/2850C Zero-Clearance Wood Fireplaces Parts List

ENERGY KING Bay 2000C & 2500C Wood Stoves & Fireplace Inserts Parts List


For pricing and availability, please feel free to contact your local ENERGY KING dealer. If there isn't an ENERGY KING dealer in your area, please feel free to contact us.
 

A fully detailed description of the ENERGY KING warranty can be found in the back of each ENERGY KING installation & operation manual.

We make every effort to ensure that all ENERGY KING heating appliances and components adhere to our strict standards for quality and safety. However, should you receive a product or component that doesn't function as intended, we will replace or repair the part, as outlined in the applicable warranty, as soon as possible to keep your ENERGY KING heating appliance functioning safely and efficiently as intended. For warranty support, please contact your ENERGY KING dealer. If there isn't an ENERGY KING dealer in your area, please feel free to contact us.

For 35 years, ENERGY KING wood stoves have provided homeowners with energy independence through high-quality, long-lasting home heating options. In our 35 years, we've been asked many questions and have selected some of the most frequently asked questions to respond to here. Hopefully this information will help you to determine which ENERGY KING heating appliance is right for you and your family.

If you don't find the answer to your question here, please feel free to contact us.



How much maintenance will an ENERGY KING wood stove require?

With proper maintenance, your ENERGY KING wood stove, wood/coal furnace, wood/coal boiler, or wood burning fireplace can provide a lifetime of durable, reliable performance and easy operation. To maintain your appliance's performance, your regular maintenance schedule should include:

•Emptying the ashes – Every ENERGY KING heating appliance comes standard with a removable ash pan for easy cleanup of fine ash accumulation.

Replacing furnace filters – Just like your conventional furnace, your ENERGY KING wood furnace will function most efficiently if the cold air return filter is periodically replaced with a clean filter.
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Replacing any broken firebrick or worn gaskets

We also recommend that you have a certified chimney professional clean and inspect your chimney and wood-burning or coal-burning heating appliance at least once a year (for occasional users), or more if you use your wood-burning or coal-burning heating appliance as your primary source of heat.


Please see the applicable ENERGY KING owner's manual for detailed maintenance instructions.



Is it important to season wood before burning it?

Wood should be seasoned (dried) for at least 12 months before burning. Properly seasoned wood should have about 20% - 25% moisture content. To properly season wood, split the logs as soon as possible and loosely stack them in a dry spot for at least 12 months. You should never burn wet or green wood. Burning wet or green wood in your ENERGY KING wood stove, wood furnace, wood boiler, or wood fireplace will not only reduce the efficiency of your appliance, but also increases the risk of dangerous creosote build-up in your appliance and chimney.

Detailed fuel requirements can be found in the applicable ENERGY KING owner's manual.



What kind of coal can I burn in my ENERGY KING furnace or boiler?

ENERGY KING coal furnaces and coal boilers are designed to burn either hard (anthracite) or soft (bituminous) coal, of nut-size or larger. We generally recommend choosing anthracite over bituminous coal because bituminous tends to contain more sulfur and impurities and can decrease the expected lifespan of your ENERGY KING coal furnace or coal boiler and its components. When choosing to burn bituminous coal, always select high-quality bituminous coal.

Detailed fuel requirements can be found in the applicable ENERGY KING owner's manual.

Is there anything I shouldn't burn?

DO NOT BURN: Treated wood, colored paper, garbage, cardboard, solvents, or trash—burning these may result in toxic fumes, ruin the catalytic converter (found in some ENERGY KING wood stoves and wood fireplaces), or produce soot and large flakes of char or fly ash. Burning treated wood, colored paper, garbage, cardboard, solvents or trash can be dangerous and will void your ENERGY KING warranty.

Detailed fuel requirements can be found in the applicable ENERGY KING owner's manual.



Where can I see or buy one of your heating appliances in my area? Can I buy factory direct?

We have an extensive ENERGY KING dealer network throughout the United States, many of which have working display models. To obtain the name of a dealer in your area, please feel free to visit ENERGY KING Dealer Locator, or you can contact us directly to get the name and contact information for dealers in your area.

We offer factory direct sales only in areas without dealer coverage.



What about installation?

We have an extensive dealer network, many of which offer installation services. Please feel free to visit the ENERGY KING Dealer Locator, or contact us to locate a dealer in your area. Additionally, we are here to answer any questions you may have. If you have any installation questions, please do not proceed with the installation of any ENERGY KING appliance without first consulting us or a certified installation professional.



I live outside the United States – can I purchase an ENERGY KING wood stove?

Currently, ENERGY KING heating appliances have not been tested for sale outside of the United States. We apologize for any inconvenience this may cause



Do you provide a warranty?

All ENERGY KING heating appliances come with a warranty which is fully detailed in the applicable owner's manual.



Where can I get replacement parts for ENERGY KING heating appliances?

We have manufactured many different ENERGY KING wood stoves, wood furnaces, wood boilers, and wood fireplaces over the past 35 years. We make every effort to provide replacement parts for all ENERGY KING heating appliances, old and new, and many of the parts we currently use are compatible with older ENERGY KING appliances.

 

 
  Indoor Wood Furnaces and Coal Furnaces

365EK (1,500 square feet)
385EK (2,000 square feet)
480EK (2,500 square feet)
     
  Zero Clearance Wood Fireplaces

Silhouette 2800
Silhouette 2850C
     
  Wood Burning Fireplace Inserts

Bay 2000C and 2012C
     
  Freestanding Wood Stoves

Bay 2000C and 2012C
     
  Custom Fire Rings

36" Custom Fire Rings


Reliable solid-fuel heating for over 35 years!

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