We make every effort to ensure that all Energy King heating appliances and components adhere to our strict standards for quality and safety. However, should you receive a product or component that doesn't function as intended, we will replace or repair the part, as outlined in the applicable warranty, as soon as possible to keep your heating appliance functioning safely and efficiently as intended. For warranty support, please contact us.

For 35 years, Energy King wood stoves have provided homeowners with energy independence through high quality, long lasting home heating options. In our 35 years, we've been asked many questions and have selected some of the most frequently asked questions to respond to here. Hopefully this information will help you to determine which Energy King heating appliance is right for you and your family.

If you don't find the answer to your question here, please feel free to contact us.

How Much Maintenance Does The EnergyKing Wood Stove Require?

With proper maintenance, your wood stove, wood/coal furnace, wood/coal boiler, or wood burning fireplace can provide a lifetime of durable, reliable performance and easy operation. To maintain your appliance's performance, your regular maintenance schedule should include:

• Replacing furnace filters – Just like your conventional furnace, your Energy King wood furnace will function most efficiently if the cold air return filter is periodically replaced with a clean filter.

• Replacing any broken firebrick or worn gaskets.

• We also recommend that you have a certified chimney professional clean and inspect your chimney and wood burning or coal burning heating appliance at least once a year (for occasional users), or more if you use your wood-burning or coal-burning heating appliance as your primary source of heat.

Is it important to season wood before burning it?

Wood should be seasoned (dried) for at least 12 months before burning. Properly seasoned wood should have about 20% - 25% moisture content. To properly season wood, split the logs as soon as possible and loosely stack them in a dry spot for at least 12 months. You should never burn wet or green wood. Burning wet or green wood in your Energy King product will not only reduce the efficiency of your appliance, but also increases the risk of dangerous creosote build up in your appliance and chimney.

• Detailed fuel requirements can be found in the applicable Energy King owner's manual.

What kind of coal can I burn in my Energy King furnace?

Energy King furnaces are designed to burn either hard (anthracite) or soft (bituminous) coal, of nut-size or larger. We generally recommend choosing anthracite over bituminous coal because bituminous tends to contain more sulfur and impurities and can decrease the expected lifespan of your Energy King furnace and its components. When choosing to burn bituminous coal, always select high quality bituminous coal.

• Detailed fuel requirements can be found in the applicable Energy King owner's manual.

Is there anything I shouldn't burn?

DO NOT BURN: Treated wood, colored paper, garbage, cardboard, solvents, or trash—burning these may result in toxic fumes, ruin the catalytic converter (found in some Energy King wood stoves and wood fireplaces), or produce soot and large flakes of char or fly ash. Burning treated wood, colored paper, garbage, cardboard, solvents or trash can be dangerous and will VOID your Energy King warranty.

What about installation?

We are here to answer any questions you may have. If you have any installation questions, please do not proceed with the installation of any Energy King product without first consulting a certified installation professional.

Where can I get replacement parts for my product?

We have manufactured many different Energy King wood stoves, wood furnaces, and wood fireplaces over the past 35 years. We make every effort to provide replacement parts for all of our Energy King products, old and new, and many of the parts we currently use are compatible with older Energy King products.

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